Enquiry information notice

Information you provide

When you submit an enquiry, we collect the information you choose to provide. This may include your name, company, email address, country, valve requirements and attached files, such as bills of quantities, drawings or photographs.

Providing information is voluntary. A name and an email address are required to submit the form; the other fields and attachments are optional. Please send only information relevant to your enquiry and do not include unrelated sensitive information.

How we use enquiry information

We use your information to respond to your enquiry, help select suitable products and prepare quotations.

For product selection and quotations, we share only technical requirements, quantities and necessary drawings with our own factories when needed. We remove customer contact details before sharing this information.

Where information is stored

Enquiries are saved as private records in our WordPress website, with any attached files kept in a folder that cannot be opened from the web, and are sent to and stored in our company email system. The website is hosted by Hostinger.

How long information is kept

We currently have no fixed deletion schedule. Enquiry records, attachments and related emails are retained according to business needs.

Contact through WhatsApp

You can also contact us through WhatsApp. WhatsApp is a separate platform, and messages sent through it are handled on that platform.

Website analytics

We use Google Analytics to understand how visitors find and use this website, for example which pages are viewed and whether an enquiry was sent. Google Analytics uses cookies and records information such as the pages visited, the referring website, approximate location, device and browser type. We do not send your name, email address, company or enquiry content to Google Analytics. Google processes this information under its own privacy policy: policies.google.com/privacy. You can block or delete analytics cookies in your browser settings.

If you reach this website from a Google Ads advertisement, the link contains a Google Ads click ID (gclid). We keep this ID in your browser for up to 90 days and, if you send an enquiry, save it with the enquiry so that we can see which advertisement led to it. The ID does not contain your name or contact details.

Questions about your information

For questions about the information you have provided, contact us at xiaojie.gong@js-sslt.com.

Jiangsu Shengshi Fluid Control Equipment Co., Ltd., 5F, Galaxy Building, No. 7 Binhe Road, Zhangjiagang, Suzhou, Jiangsu, China.